Guest Access Automation
Create, update and expire guest credentials directly from bookings. Mobile key, PIN or card—plus amenity access—managed from one platform.
Automated Guest Management
Streamline guest access with intelligent automation and seamless PMS integration.
Guest Experience Improvements
Enhance guest satisfaction while reducing operational overhead.
PMS and System Integrations
Connect with leading property management and verification systems.
Opera PMS
Protel PMS
RMS Cloud
Payment Systems
ID Verification
Building Access
How It Works
Three steps to automated guest access management.
Connect PMS and Map Property
Integrate with your property management system and map rooms and amenities.
Set Credential Policies by Rate/Room
Configure access policies based on booking rates, room types, and guest roles.
Monitor Activity and Handle Exceptions
Track all guest access activity and manage exceptions with automated reporting.
Ready to Automate Guest Access?
Discover how Zezamii rooms can transform your guest experience with automated access management and seamless PMS integration.
Frequently Asked Questions
Which PMS systems do you support?
We support major PMS providers including Opera, Protel, and RMS Cloud, with additional integrations available via API connections.
What happens if a booking changes?
Credentials update automatically when bookings are modified, extended, or cancelled through your PMS system.
Can we restrict amenity access?
Yes, amenity access can be time-bound to booking periods and restricted based on room type, rate, or guest privileges.
Do you support offline scenarios?
PIN and card fallback options are available for areas with limited connectivity or offline requirements.
How are guest credentials delivered?
Mobile keys are sent via SMS or email, while PIN codes can be provided at check-in or through guest portals.
What audit information is captured?
All access events are logged with timestamps, guest details, location, and access method for complete audit trails.